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Support   SuperLab    Activating SuperLab

Thank you for purchasing SuperLab 5. The license key was emailed to you.

Highlights of SuperLab’s licensing system:

  • The license is perpetual; it does not expire.
  • To use SuperLab, you must activate it. The activation period can be from 1 day to a year. When the period ends, you can freely renew the activation on any computer, either Mac or Windows.
  • The license key can be used only once. Once you establish your email and password, you will no longer need it.
  • A license cannot be deactivated.
  • You can view your license activity from within SuperLab. See Viewing License Activity.
  • If you purchased more than one seat, you can issue leases (temporary activations) to others, e.g. students or colleagues. See The Leasing Feature.
  • SuperLab will never interrupt an experiment in progress due to the expiration of an activation period.

Getting Started

Click on the Help menu and choose License. The following dialog (screen) will appear:

If you have not activated SuperLab on any computer before:

  • Enter the license key and click on Next >.
  • Follow on-screen instructions. You will be asked to provide a valid email address and a password.

All future license activity (e.g. activating additional computers or issuing leases) need to be done using your email address and password.

If you have previously activated a SuperLab license:

  • Enter the email address and password, click on Next, and follow the on-screen instructions.

When the activation period ends, SuperLab will simply prompt you to enter your password in order to renew. Please contact us if you run into a problem.

Frequently Asked Questions

Is the license perpetual?

Yes. A SuperLab license does not require a subscription. And all minor updates are free. There might be an upgrade cost when a major new version is released, but this is entirely optional.

It is asking me to specify a duration. Is this for a trial?

No! It is the full program.

What happens when the activation period expires?

You can easily reactivate it, either on the same computer by simply re-entering your password, or on another computer altogether.

If I cannot deactivate, how do I move my license to a different computer?

Once the activation period ends, you can then activate SuperLab on a different computer.

How long should I activate for?

For as long as you plan to be on that particular computer. Remember, you can always reactivate, and for as many times as you want. The maximum is one year.

Can I try it first?

Sure. Activate for just one day to see how it works.

Can I see how many computers I have activated SuperLab on?

Yes. See Viewing License Activity.


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Last Revision: May 19, 2023

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