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Support   SuperLab    SuperLab Cloud Issues

There is currently only one issue with SuperLab Cloud that we are aware of.

Unicode File Names

The issue affects files and folders whose names contain Unicode characters, for example Korean or Kanji. Although SuperLab 6 itself has no problem with these file and folder names, SuperLab Cloud is unable to handle them.

The workaround: rename the files and folders to exclude Unicode characters.

The fix: due to the tools and libraries that SuperLab 6 users internally, we are unable to fix this issue in the current version. This will be fixed in SuperLab 7. We are unable to offer a firm estimated shipping date for SuperLab 7 at this time.


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Last Revision: Oct 14, 2024

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